Contact & FAQ

Have questions about a specific item, need more details about provenance, or want to discuss a potential purchase? We're here to help.

Email: jeshorn701@gmail.com
Response Time: We typically respond within 24-48 hours

For inquiries about specific items, please include the product name or SKU in your message so we can provide detailed information.

Frequently Asked Questions

About Our Items

Are all items authentic vintage pieces?
Yes. Every item we sell is an authentic vintage piece, primarily from the pre-1990s era. We specialize in Art Deco, Art Nouveau, and other significant art movements, along with genuine vintage clothing, sports memorabilia, and collectibles. Each item is hand-selected and authenticated by our expert team.

Do you provide provenance information?
Absolutely. We believe in transparency and provide detailed provenance and historical context for our pieces. If you need additional documentation or have questions about an item's history, please contact us.

What condition are the items in?
As vintage and antique items, condition varies by piece. We provide detailed condition descriptions and photographs for each listing. Vintage items may show signs of age and use, which we consider part of their authentic character and history.

Shipping & Delivery

Do you ship internationally?
Yes! We ship both domestically within the United States and internationally. Shipping costs are calculated at checkout based on your location and the item's size and weight.

How are items packaged?
We take great care in packaging all items to ensure they arrive safely. Fragile pieces like art, prints, and antiques are carefully wrapped and protected during transit.

What are your shipping times?
Domestic orders typically ship within 2-3 business days. International shipping times vary by destination. You'll receive tracking information once your order ships.

Do you charge customs duties for international orders?
International customers may be responsible for customs duties, taxes, and fees imposed by their country. These charges are not included in our pricing and are the buyer's responsibility.

Returns & Exchanges

What is your return policy?
Please refer to our Return Policy page for complete details on returns and exchanges.

What if an item arrives damaged?
If your item arrives damaged, please contact us immediately with photos of the damage and packaging. We'll work with you to resolve the issue.

Authenticity & Expertise

How do you authenticate items?
Our team has years of experience in vintage art, antiques, and collectibles. We use a combination of expert knowledge, research, and when applicable, third-party authentication to verify each piece.

Can you provide additional information about a specific item?
Yes! We love talking about our pieces. Contact us with any questions about materials, history, artist information, or provenance.

Purchasing

Do you offer payment plans?
Currently, we accept standard payment methods at checkout. Contact us if you have questions about payment options for higher-value items.

Can I reserve an item?
Due to the unique nature of our inventory, items are available on a first-come, first-served basis. We recommend purchasing items you're interested in to secure them.

Do you restock items?
Because we specialize in authentic vintage and antique pieces, most items are one-of-a-kind and cannot be restocked. We're constantly sourcing new treasures, so check back regularly or sign up for our newsletter to see new arrivals.